No one likes to have customers leave as it doesn’t do much for your ego or the marketing of your small business.
Unfortunately, the reality is that some of your customers will go to your competitors and for a variety of reasons.
When customers leave the instinct is to replace that business with new customers. Often little thought [...]
Tag Archive: small business marketing
10 Benefits Of Understanding Why Your Customers Leave
Don’t You Just Hate Being Ignored?
Have you ever filled out a contact form on a website or sent an email and weeks later you are still waiting for a response?
Unless you have been extremely lucky you probably have experienced this and felt a little frustration or even felt angry.
This issue is not restricted to large companies. It seems from reading [...]
Be Careful If You Ask Family and Friends For Their Opinion
It is tempting to ask them for their opinion on your business idea, marketing campaign, website, branding etc.
It is quick and you think you will be able to take the best action based on the results.
Unfortunately this is not always the case and whilst they may mean well, their opinion may throw you off the [...]
The Marketing Advantages of Being a Specialist
Do you offer your customer a long list of available services or offer your services across many industries?
If you do then you may be missing out on a competitive advantage that lifts the marketing of your small business out of the masses.
Specialists in all areas of business, arts, sports, have a greater depth of experience, [...]
