I am right and you are wrong. You are an idiot. Hearing this always makes me think of children disagreeing with each other. Neither wants to back down and all defences come up to try and prove they are right. This is also played out in client and service provider relationships. On any day someone… Continue Reading
Tag Archives: customer relationships
It Seemed a Good Marketing Idea at The Time
After observing the time on another networking site when people became active I made a huge leap of logic that turned out to be quite wrong. I thought was a good idea to submit a blog article to a site at a different time to what I usually do and have been doing pretty successfully… Continue Reading
The Simple Things Make a Big Difference With Customers
When marketing your brand it is often the simple actions you take that can make a big difference with your customers. Heather Smith who is releasing a new book soon called Learn Myob in 7 Days sent me an email about a company she bought product from as a suggested topic for a blog post…. Continue Reading
Be Your Clients’ Favourite Marketing Service Provider
Isn’t life and work easier when your clients think you and your work is great? They give you more work and referrals. Life is bliss. In all relationships it can be the little things that cause cracks to appear and if they are ignored then relationships can break down. I recently wrote a post about getting the… Continue Reading
Say Hello to Change, Strengthen Customer Relationships, Increase Sales
If you have a service business, advising your clients is part of the job. It is great when they take the advice and action it. When they don’t it can be frustrating, especially when you know it will increase sales and strengthen their customer relationships. Recently there has been a lot of moaning in Australia… Continue Reading
It Is The Thought That Counts In Marketing
At this time of the year many of you like to take the opportunity to say thanks to customers, business partner etc. How to say thanks was the subject on a blog post this week and it got a little heated in the comments. This surprised me as the commenters are generally a friendly bunch… Continue Reading