Tag Archive: customer relationships

The Danger of Forgetting That Customers Have Long Memories

 This also goes for subscribers and loyal readers of blogs, community sites etc. When you first start out marketing your products or services you are grateful for those early customers. You may be in constant contact, reply quickly to emails and never forget to reply ...

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The Importance of Being Consistent With Your Marketing Tactics

   There are so many tactics to choose from it can be a trap to drop what you are currently doing and jump to another. Just think of this ...

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9 Advantages of Keeping Up To Date With Your Customers

Wouldn’t be great if your customers’ attitudes and behaviour didn’t change. No surprises. They just stayed the same, happily buying your products or services and of course never be tempted by competitors. Okay, this is a nice fantasy and doesn’t bear any likeness to reality. Of course they change ...

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10 Benefits Of Understanding Why Your Customers Leave

No one likes to have customers leave as it doesn’t do much for your ego or the marketing of your small business. Unfortunately, the reality is that some of your customers will go to your competitors and for a variety of reasons. When customers leave ...

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Have Your Customers Ever Changed The Brief?

Have you ever presented work to a customer and the response is less than what you expected? They have changed their minds and want something different. You are left a little confused. You thought you understood what the customer wanted and had spent ...

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