From a business point of view it could be: you always showing up on time, receiving thank you notes, referrals, being invited to seminars, receiving free samples, being asked for feedback, having a chat and laugh. From a personal point of view it could be: a welcoming smile, skiing, hanging out with the family, listening… Continue Reading
Tag Archives: Customer Relationship
5 Ways to Enjoy Your Marketing Journey
Are you striving to reach the highest standards to grow your brand and develop strong customer relationships with your marketing? Then “Don’t” Sweat The Small Stuff” . If you wait for everything to be perfect you are likely to have more disappointments than you need to. Remember marketing is all about people and very many shades of… Continue Reading
How Much Do You Know About Your Customers?
To state the obvious the more you know how your customers think, feel and behave the more successful you will be with your marketing. It takes out the guesswork. Like any relationship it takes time and commitment to gain a deep understanding of your customers. If you think about your close personal relationships, how much… Continue Reading
How Do You Keep In Touch With Your Customers?
There are so many ways to keep in touch and it is essential for marketing your businessand brand. The question is what is the right way for your customers? What may be ideal for your business may in fact be turning your customers off? Or what is the best way for a friend’s business may… Continue Reading
Are You Upsetting Loyal Customers When Attracting New Customers?
Have you ever bought a product or service is only to find that it is cheaper to buy the next month? Are you a loyal customer but find the latest deal or offer is never for you, only new customers? How do you feel — unhappy, upset, a little angry? It used to be only large companies that… Continue Reading
7 Signs of a Healthy Customer Relationship
Just like in our personal life, our customer relationships evolve over time. Whilst relationships are never perfect, except in the movies there are signs whether your customer relationships are healthy. By understanding the signs of a healthy relationship, you can easily identify what is missing and what parts of the relationship needs a little attention…. Continue Reading