Wouldn’t be great if your customers’ attitudes and behaviour didn’t change. No surprises. They just stayed the same, happily buying your products or services and of course never be tempted by competitors. Okay, this is a nice fantasy and doesn’t bear any likeness to reality. Of course they change ...
Tag Archive: Customer Relationship
Out Of Sight, Out Of Mind..Out Of Business
You have landed a number of key customers and over time you have completed the projects and received great feedback. When you take a breather from your current workload you realise that you do not have much in the pipeline. Then ...
5 Benefits of Building Simple Customer Profiles
Why do you need customer profiles? It takes out the guesswork of marketing your small business. It helps you focus activities and programs with those customers who will buy from you on a regular basis so you can grow you business. A profile of your key customers, includes ...
Is Customer Care in Danger?
Many of you, especially in small business may shout of course not, that is rubbish as customer care is at the centre of small business marketing. Over the past few weeks, I have noticed there seems to be more posts, comments ...
4 Simple Marketing Lessons From a Hopeless Gardener
Whatever is the opposite of a ...
