http://www.m4bmarketing.com/customer-perception/ Marketing Strategies To Thrive and Profit Sat, 04 Feb 2012 03:20:51 +0000 hourly 1 http://wordpress.org/?v= http://www.m4bmarketing.com/customer-perception/#comment-22 Tom Kelly Fri, 19 Dec 2008 04:39:30 +0000 http://m4bmarketingblog.com/?p=563#comment-22 It's always amazing to me how large corporations tend to loose touch with the individual and the regular day to day workings of business. It’s always amazing to me how large corporations tend to loose touch with the individual and the regular day to day workings of business.

]]> http://www.m4bmarketing.com/customer-perception/#comment-20 Susan Oakes Wed, 17 Dec 2008 02:20:27 +0000 http://m4bmarketingblog.com/?p=563#comment-20 Hi Ivana, I agree with you and the thing is small businesses know that providing customer service etc is not that difficult as you have mentioned in posts and articles. I would be interested in reading that study so if you get any more information can you let me know. Thanks Susan Hi Ivana, I agree with you and the thing is small businesses know that providing customer service etc is not that difficult as you have mentioned in posts and articles. I would be interested in reading that study so if you get any more information can you let me know.
Thanks
Susan

]]> http://www.m4bmarketing.com/customer-perception/#comment-19 Susan Oakes Wed, 17 Dec 2008 02:15:14 +0000 http://m4bmarketingblog.com/?p=563#comment-19 Robert, thanks for your comment although I do not think they actually meant to relay that perception. Also I think the stock market is giving them enough headaches at the moment. Robert, thanks for your comment although I do not think they actually meant to relay that perception. Also I think the stock market is giving them enough headaches at the moment.

]]> http://www.m4bmarketing.com/customer-perception/#comment-18 Ivana Taylor Tue, 16 Dec 2008 23:08:43 +0000 http://m4bmarketingblog.com/?p=563#comment-18 Hi Susan! I love how you put these practical marketing lessons from a real example. I think big business will have a rude awakening when they realize that customers CARE about that businesses relationship to their community. I've recently heard that a recent study showed that for the first time consumers chose a company based on what they've done for their community and the difference they make in the world. Hi Susan! I love how you put these practical marketing lessons from a real example. I think big business will have a rude awakening when they realize that customers CARE about that businesses relationship to their community. I’ve recently heard that a recent study showed that for the first time consumers chose a company based on what they’ve done for their community and the difference they make in the world.

]]> http://www.m4bmarketing.com/customer-perception/#comment-21 Robert Tue, 16 Dec 2008 21:06:11 +0000 http://m4bmarketingblog.com/?p=563#comment-21 I did read it, and read it exactly how you put it. I have actively avoided being a Telstra customer for a long time and this is just another example of why. All SMEs, friends of Flying Solo and other small biz groups who are Bigpond/Telstra customers should organise to all resign their accounts on one single day and let Sol know how trivial this customer base is. I did read it, and read it exactly how you put it. I have actively avoided being a Telstra customer for a long time and this is just another example of why. All SMEs, friends of Flying Solo and other small biz groups who are Bigpond/Telstra customers should organise to all resign their accounts on one single day and let Sol know how trivial this customer base is.

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