Comments on: Do your Customers Love To Have a Chat? http://www.m4bmarketing.com/customer-communication/ Marketing Strategies To Thrive and Profit Tue, 07 Feb 2012 06:05:22 +0000 hourly 1 http://wordpress.org/?v= By: Tweets that mention Do your Customers Love To Have a Chat? -- Topsy.com http://www.m4bmarketing.com/customer-communication/#comment-2571 Tweets that mention Do your Customers Love To Have a Chat? -- Topsy.com Fri, 16 Oct 2009 23:08:34 +0000 http://m4bmarketingblog.com/?p=892#comment-2571 [...] This post was mentioned on Twitter by iggy pintado, Susan Oakes. Susan Oakes said: Do Your Customers Love To Have a Chat? http://bit.ly/1UcoTs [...] [...] This post was mentioned on Twitter by iggy pintado, Susan Oakes. Susan Oakes said: Do Your Customers Love To Have a Chat? http://bit.ly/1UcoTs [...]

]]> By: Susan Oakes http://www.m4bmarketing.com/customer-communication/#comment-42 Susan Oakes Thu, 12 Mar 2009 22:44:25 +0000 http://m4bmarketingblog.com/?p=892#comment-42 Anita, you make a good point about knowing the communication preferences of others. A company I worked for put its employees through Myers-Briggs and it did improve our communication with others in the business. I even found that my team (all marketers) had different styles when I assumed we were similar. I realised my mistake in making assumptions instead of actually finding out the reality. It was a good lesson to learn. Anita, you make a good point about knowing the communication preferences of others.

A company I worked for put its employees through Myers-Briggs and it did improve our communication with others in the business. I even found that my team (all marketers) had different styles when I assumed we were similar. I realised my mistake in making assumptions instead of actually finding out the reality. It was a good lesson to learn.

]]> By: Anita Campbell http://www.m4bmarketing.com/customer-communication/#comment-41 Anita Campbell Thu, 12 Mar 2009 15:30:12 +0000 http://m4bmarketingblog.com/?p=892#comment-41 Hi Susan, yes, I've found that this is great advice -- and not just for customers. Knowing the communication preferences of employees, co-workers and other stakeholders is also crucial to success in business. I'm a big fan of Myers-Briggs personality assessments as a way to understand how to communicate with and understand people you deal with. Anita Hi Susan, yes, I’ve found that this is great advice — and not just for customers. Knowing the communication preferences of employees, co-workers and other stakeholders is also crucial to success in business.

I’m a big fan of Myers-Briggs personality assessments as a way to understand how to communicate with and understand people you deal with.

Anita

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