
One of the best things about marketing is that you can gain ideas from a variety of areas and the festive season is one of them.
After a hectic year for many of you this is the last week before taking a well deserved break.
Here are 5 simple marketing lessons from the festive season you can apply to your business in 2010.
Getting in touch
At this time of the year, we send gifts, cards, emails etc to family and friends. For a number of them this is our only contact throughout the year. This also occurs with our customers, often as a way of saying thank you for being a customer.
Getting and keeping in touch with our customers is one of the most important keys to success. So, why not find out what suits them and schedule getting in touch throughout the year and not just on special occasions.
Meeting the deadline
No matter what happens the date of Christmas does not change. It is always the 25th December and whether we like it or not we have to have everything ready for the day.
It can be tempting, especially when you are busy to push out the deadlines for a marketing program, activity or campaign. This however, means an opportunity for your small business could be missed. By having deadlines and sticking to them you may be pleasantly surprised by how much you can achieve.
Helping others
At this time of the year many volunteer their time to help others. This includes packing and distributing hampers or feeding those alone or homeless on Christmas day.
Helping your customers of course is a priority. Helping others whether they are associates, employees, business partners, acquaintances etc and expecting nothing in return can lead to unexpected results, relationships and a feeling of well being.
Spoiling the party
This year in Australia we have had strikes leading up to Christmas. From the buses stranding thousands of passengers to this week’s postal strike which will mean many will not receive gifts or cards. .Somehow people work around the problems, often using very creative ways.
Unexpected events occur when marketing your products or services. Some you may not have accounted for and other are totally unexpected and out of your control. Being able to think quickly and laterally in these situations and take action can mean the difference between success and failure.
Planning ahead
Each year I am in awe of friends and family who have everything organised early. They do not rush around at the last minute and actually start enjoying the season in a far more relaxed way.
This also applies to your business. A simple marketing plan that is well thought out and actioned throughout the year makes sense. Apart from the usual business reasons, it just makes successfully marketing your products and services that much easier.
I would like to take this opportunity to thank you for subscribing and supporting this blog. The numerous emails and feedback I have received over the year have been terrific and I appreciate the ideas you have given me.
Best wishes to you and your family during this festive season and I hope 2010 is a very prosperous one for you.
Next Steps: Please share your thoughts and leave a comment below. You can easily get future posts delivered by email or via a reader and if you have any questions, please feel free to contact me


Hi Susan
Good info, I especially like the reminder to not push out deadlines at this time of year, as tempting as it seems.
Cheers Ensha
Hi Ensha,
Thanks for your comment and it’s funny but with immovable deadlines like Christmas or something that is really important we somehow find a way to meet them.
Hope you enjoy your festive season.
Susan
I think I fixed that link now. Miss typo. Thanks Ensha
Works fine now.
Hi Susan, nice article! its so easy to push out deadlines at this time of year but as you say it is important that we find ways to meet them. Taking some time out to create a marketing plan for 2010 is a must do for any business. Best wishes for the new year. Regards, Niall
Hi Niall,
You are right about having a marketing plan. I think it helps ensure you meet your deadlines as you have done the thinking up front and know the steps to take. To me it just makes life easier.
Thanks for your comment and all the best for a terrific 2010.
Regards, Susan
Hi Susan,
You made a great point about planning ahead. I try to do it at Christmas simply because I want to enjoy the day. You’ve just made me realise spending a little extra time planning for my business will help me increase my overall enjoyment at work. I love what I do but when deadlines start to pile up, it’s not so fun.
Have a busy 2010. It’s what I’m planning on.
Hi Sarah,
Sorry for late reply (computer has been down). Reading your comment about wanting to enjoy the day and applying this to our business is very true.
I think it is our mindset and you use the word enjoy instead of “chore” when planning your business puts it in a new light. Best wishes for the new year.
Susan
What I like about small business owners is that they are not afraid to take huge risks and lay it all on the line. But, I agree they do need a lot of help with their marketing. I think having them go the social media and email route is not only the least expensive but its also the most effective. Thanks for the stats!
With Facebook and Twitter being among the leaders of the Social networks, marketing as a small business is being transformed..
Respondents according to the Vertical Response survey appear to need some differentiation with the use of SE marketing and Social media Marketing
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